Refund Policy

Non-Refundable Purchases

All sales at little gemme are final. We do not offer refunds or exchanges for any products, as our items are second-hand and each purchase is considered as-is. We encourage you to carefully review product descriptions and photographs before making a purchase.

Accurate Descriptions and Photographs

We make every effort to provide accurate and detailed descriptions of our second-hand items. Additionally, we ensure that our product photographs accurately represent the condition of each item. We believe in transparency and want you to have a clear understanding of the product you are purchasing.

Characteristics of Second-Hand Items

Please note that when buying used, second-hand, or vintage items, they may have unique characteristics such as odors, possible stains, and tears. While we do our best to list all relevant information about these characteristics on the item's description, it's essential to be aware that these qualities are inherent to pre-owned items. Occasionally we have an item professionally cleaned on your behalf and will note this in the item listing.

If you have any specific questions about the condition of an item, please feel free to reach out to us at hello@littlegemme.com before making a purchase.

Cancellations

Once an order is placed, it cannot be canceled or modified. Please double-check your order before completing the purchase.