FAQs

  • Yes, we take pride in offering a curated collection of second-hand, vintage, and preloved clothing.

  • Our team thoroughly inspects and assesses each item before listing it in a show or style box. We aim to provide accurate descriptions and photographs to give you a clear understanding of the product's condition.

  • While not every item is professionally cleaned, rest assured that items sourced with stains, odors, or minor tears undergo a thorough cleaning and repair process before being added to a Live Show or listed in The Closet. Item descriptions will provide specific information regarding the condition of the item.

  • As part of our commitment to transparency, we provide detailed information about the condition of each item in its description. Unfortunately, we do not offer returns or exchanges based on personal preferences. We encourage you to review the item description thoroughly before making a purchase.

  • Unfortunately, we do not offer returns or exchanges. All sales are final. We encourage you to review product descriptions and sizing information carefully before making a purchase.

  • Currently, we only offer shipping within the United States. We apologize for any inconvenience and appreciate your understanding.

  • We are committed to sustainability and use eco-friendly packaging materials made with 100% pre-consumer recycled content, including ink and adhesives.

  • Orders are typically processed within 2 business days, and we use USPS for shipping. Once shipped, you will receive a confirmation email with a tracking number.

  • Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your order before completing the purchase.